NHS England North West London Public messaging – Pausing planned procedures – due to rise in Covid-19 numbers

Public messaging – Pausing planned procedures – due to rise in Covid-19 numbers

Like the rest of the capital, hospitals across North West London are now very busy. At a sector and trust level, we’ve launched plans to care safely for this increase in patients and actions include standing up additional critical care capacity with some staff redeployed and on standby for redeployment to support patients.

With admission rates still rising due to Covid-19, we have made a decision to reduce our levels of non-urgent, planned care and some outpatient appointments. This will allow us to continue to provide all urgent and emergency care, including cancer care.

Patients who are affected by this decision will be contacted directly as soon as possible. If they do not hear from us, patients should visit their hospital or attend their phone/video appointment as planned.

We are already taking every precaution to ensure our patients, visitors and staff are safe in our hospitals and encourage patients that require urgent or emergency care to access the support they need.

We know this will be disappointing news for those waiting for planned treatment, and we are sorry for this. We will monitor this position on an on-going basis so that we can stand back up non urgent care as soon as possible.


To keep patients on our wards safe, visitors will not be able to attend any of our sites, however, compassionate visits to vulnerable individuals can still be arranged with ward teams.

Accessing NHS services

If you need medical attention, the NHS is open, contact your GP, use the 111 online service or call 111. In a medical emergency, as always, you should dial 999.


Tier 4 guidance


We advise residents to follow the tier 4 national guidance over the Christmas period to stay at home, with their household and minimise contact with others.


The full tier 4 guidance can be found here  – Tier 4: Stay at Home – GOV.UK (www.gov.uk) – with a summary below:


  • It is vital to follow the “Hands, Face, Space” guidance – and that get a test locally if you develop any Covid-19 symptoms.
  • Stay home unless making essential journeys
  • All non-essential shops and close contact businesses, including hairdressers, nail salons and gyms in the borough will close
  • People should work from home if they can
  • No mixing of households allowed indoors
  • No overnight stays outside your household or support bubble in Tier 4
  • We should not travel outside of your local Tier 4 area
  • We are allowed to meet one other person outdoors


We wish you well during this very difficult time.